SaaSquatch BlogYour destination for articles, podcasts, ebooks and case studies referrals & rewards marketing.
The Psychology Behind Loyalty Programs
Learn how psychological concepts affect customer behavior and how to leverage them for maximum loyalty program engagement.
Introducing The SaaSquatch Digital Loyalty Academy
Free online courses and tutorials to help you design, implement, and maintain an effective loyalty strategy for any digital business.
How to Tell if Your Loyalty Program is Working
Learn the 4 metrics to track for understanding how engaging, compelling, and financially sustainable your loyalty program really is.
The Problem with Acquisition-Based Growth (and what to do instead)
Your best chance at growth lies with the customers you already have. It's time to add retention strategies to your marketing mix.
7 Myths about Loyalty Programs for Digital Businesses
Let us separate fact from fiction and debunk the misconceptions that are holding you back from building a loyal customer base.
Using Incentives to Win Back Customers & Reduce Churn
How do you win back customers without sounding desperate? Learn our top 5 ways to leverage incentives and convince customers to give you another chance.
How Uber is Redefining Loyalty
Learn how a billion dollar company has implemented an end-to-end loyalty strategy to help acquire (and retain) over 100 million users.
9 Costly Loyalty Program Mistakes (and how to avoid them)
If your loyalty program isn't driving the results you hoped for, check that you're not making one of these costly mistakes.
How to Reward the Right Kind of Customer Behavior
Stop wasting money rewarding the wrong customer behavior. Drive loyalty by incentivizing different actions at each stage in the customer lifecycle.
Now Tech: B2B Customer Engagement Marketing
SaaSquatch named leader in Forrester's "Now Tech: B2B Customer Engagement Marketing" as it expands its services.