SaaSquatch Blog

Kevin adds that not only is it critical to get feedback from your customers during a transition, but translating that back to y...

We all sort of knew this was coming, didn’t we? The time has come to figure out how to make the most of your marketing budget d...

A few weeks ago, we released our widget editor, 2.0. An all-new, more intuitive visual builder for our referral and loyalty wid...

What key lessons have you learned on your journey in customer marketing? What advice would you offer someone else? (Listen from...

Here at SaaSquatch, we’ve always understood the importance of making installation as easy as possible for our users. That’s why...

How can you take a proactive approach to customer advocacy? (Listen from 32:00) When planning how to go about managing your adv...

How can you advocate for the value of capturing customer stories? Implementing a new initiative can require buy-in from multipl...

Don’t be afraid to co-create and co-innovate with your advocates While customer marketing has been written and talked about for...

Referral marketing is consistently quoted as the most effective form of marketing: 92% of consumers worldwide trust recommendat...

How do you close the loop on customer feedback? Once you’ve managed to start collecting customer feedback, what do you do with ...