Product Updates: Internal Notes, Widget Customization + More

What’s new at SaaSquatch? Our newest product updates help you streamline reward fulfillment, improve customer relationships, an...

Referral Reward Tiers: The secret to a better ROI

When it comes to word-of-mouth marketing, not all customer referrals are created equal. So why always offer the same rewards? I...

SaaSquatch Begins SoC 2 Audit Process

September 30th, 2020: SaaSquatch is officially SOC 2 Type II certified. Learn more in our most recent announcement.  – Protecti...

What Subscription Services Are Getting Wrong About Customer Loyalty

Whether you want a box of clothes, oatmeal, slime or noodles, access to the biggest music library on the planet, or a tool to h...

6 Ways to Get More Referrals with Psychology

Marketing is all about influence. It’s about getting customers to say “I need that!” and “I’ll buy that!”. But what’s the diffe...

A Solution to Blue Apron’s Retention Problem

Once upon a time, Blue Apron flourished as a promising unicorn startup. Backed by $135 million in venture funding and a $2 bill...

3 Steps to Loyalty Program Personalization

The numbers are in, and the impact is clear. “Personalization” isn’t just a marketing buzzword anymore, but a strategy that the...

5 Questions to Ask Before Launching a Referral Program

Many of us have been there - you finish launching a project only to realize you missed a few steps and exclaim “Why didn’t I th...

How to Boost Your Loyalty Program Participation Rate

The average consumer belongs to 13.4 loyalty programs, but is only active in 6.7. – Bond Brand Loyalty While many brands ca...

Loyalty Programs for Customer Retention

If you had a leaky bucket, would you try and fill it with water? Or would you patch the holes first? Chances are, you’d fix the...