Your destination for articles, podcasts, ebooks and case studies on loyalty, referrals & rewards marketing.
The Advocacy Channel Ep. 11: How to Develop Advocates from the Beginning of the Customer Journey
In this episode, Will chats with advocacy expert Leslie Barrett about how to develop advocates from the beginning of the customer journey.
SaaSquatch Added to the Segment Catalog
The SaaSquatch destination is now available directly in the Segment catalog! Here's an overview on how to set up your Segment integration.
The Advocacy Channel Ep. 10: How to Identify When a Customer is Ready to Join Your Advocacy Program with Pablo Fernandes
In this episode of thePodcast, Will chats with customer advocacy expert Pablo Fernandes about how to identify advocates and launch programs.
The Advocacy Channel Ep. 9: The Importance of Authentic Customer Stories with Lauren Locke-Paddon
In this episode of The Advocacy Channel Will chats with customer marketing expert Lauren Locke-Paddon about authentic customer stories and the role they play in building advocacy
The Advocacy Channel Ep. 8: Important Lessons in Customer Marketing With Expert Scott K. Wilder
In this episode of The Advocacy Channel Will chats with customer marketing expert Scott K. Wilder.
How to Get More Customer Referrals(Part 2)
How are you leveraging your most powerful acquisition tool? Learn even more new ways to get more customer referrals and boost sales.
The Advocacy Channel Ep. 7: How to Build an Engaging & Successful Customer Feedback Program
In this episode of The Advocacy Channel Will chats with Ozkan Demir about best practices for collecting and using customer feedback.
How Flytographer landed over $1.2 million in word-of-mouth revenue with SaaSquatch
With a SaaSquatch referral program, Flytographer brought in over 2,500 new customers and $1.2 MM in word-of-mouth revenue.
The Advocacy Channel Ep. 6: Fiverr’s Unique Approach to Building Genuine Customer Connections with Trisha Diamond
In this episode of The Advocacy Channel Will chats with Trisha Diamond about Fiverr's unique approach to building customer connections.
Why 2022 is the Year to Engage and Retain Your Existing Customers
Learn how tuning in to the customers you already have can help increase profits by up to 95%.