The Psychology Behind Loyalty Programs
Research tells us that loyal customers spend 67% more than new ones through repeat purchases, larger cart sizes, and frequent u...
Introducing The SaaSquatch Digital Loyalty Academy
What is the Digital Loyalty Academy?
As the first online academy dedicated to digital loyalty marketing, it will teach you how ...
What is Customer Lifecycle Marketing?
Survival in the digital economy isn’t just about who can acquire the most customers, but who can keep them coming back over tim...
How to Tell if Your Loyalty Program is Working
While a dedicated software platform can automate most of the work, loyalty programs aren’t something you set and forget - they’...
The Problem with Acquisition-Based Growth (and what to do instead)
Customers are complicated.
Between selling to them, convincing them to stay with you, and trying to get them back if they le...
7 Myths about Loyalty Programs for Digital Businesses
What do you believe to be true about loyalty programs? Do you think they’re too expensive? Only a temporary craze? Not related ...
Using Incentives to Win Back Customers & Reduce Churn
You’ve probably had countless “we miss you” emails sneak into your inbox from brands you’ve stopped engaging with.
Chances a...
How Uber is Redefining Loyalty
We live in a world where anyone with a computer and an internet connection can build and launch a digital product. The digital ...
9 Costly Loyalty Program Mistakes (and how to avoid them)
It’s no secret that loyalty programs are an effective way for businesses in the digital economy to accelerate growth and boost ...
How to Reward the Right Kind of Customer Behavior
P.S. Now that you know when to reward your customers, check out Part 1 of our series on choosing the best type rewards to offer...